This jewelry brand needed a better way to bring customers back.
We focused on post-purchase follow-ups and repeat buying through email and SMS.
That turned retention into a reliable source of revenue.


Once retention was working, we increased send volume and stayed consistent with campaigns.
Email and SMS grew from support channels into major revenue drivers, reaching $296k in one month.

This productivity brand started with no email list.
We built their email list from scratch, used flows to convert more paid ad visitors into first-time buyers, and followed up with consistent campaigns to get customers buying again.
This also created a large, highly engaged email list that continues to grow month after month.

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This hair extension brand struggled to send consistent email campaigns.
We implemented a simple, consistent campaign schedule and focused on showing up regularly with clear messaging.
As consistency improved, email became a reliable revenue channel instead of an afterthought.


Your brand’s first impression and the email that everyone on your list will receive

Convert more of those who create a checkout and then abandon it

Convert more of those who create a cart and then abandon it

Convert more of those who look at a product and then exit your site

Remove buyer's remorse from your purchasers

Your brand’s first impression and the email that everyone on your list will receive


Convert more of those who create a checkout and then abandon it


Convert more of those who create a cart and then abandon it


Convert more of those who look at a product and then exit your site


Remove buyer's remorse from your purchasers

















This sporting goods brand started email marketing from scratch with no existing list.
We built their email list from the ground up and used flows to convert paid ad visitors into first-time buyers.
We then used email to get customers to buy again and add more products to their orders.
As a result, email became a consistent sales channel instead of relying only on ads.


This jewelry brand grew revenue 24.9% year over year through email, even while going through a complete rebrand.
Email accounted for 32.9% of total revenue, becoming one of the brand’s most reliable sales channels during a period of major change.
Despite new branding, messaging, and creative, email continued to drive consistent growth and stability across the year.

This jewelry brand increased email revenue by converting more paid ad visitors into first-time buyers using email flows.
Once those customers purchased, we used consistent email campaigns to bring them back to buy again.
In 90 days, attributed revenue grew from 32% to 42% of total revenue, adding about $46k/month without increasing ad spend.


This fashion brand wanted customers to buy again faster.
We analyzed customer behavior and adjusted post-purchase emails to shorten the time to a second purchase.
As more customers came back sooner, monthly revenue scaled quickly.


Yes. You’ll receive 5 fully written and designed automated emails for 5 core flows, completely free. No setup fees. No hidden catch. All you have to do is hop on a 15-minute call with me to make sure you can use these emails.
There isn’t one. This shows you what Staircase Flow can actually do before asking for a long-term commitment. If you like the work and results, we can talk about continuing. If not, you still keep the emails.
This is for eCommerce DTC brands already running traffic and making at least $50k/month who want to:
If you’re not selling online yet, this probably isn’t a fit.
You’ll receive:
These are not templates. They’re written specifically for your brand.
Yes. Every email is based on:
Nothing generic. Nothing reused.
That’s perfectly fine. These emails are often stronger replacements or upgrades to existing flows that are underperforming.
If you like the work and want to keep going, we’ll talk about a long-term setup that makes sense for your brand. If not, no pressure. You keep everything.