Stop losing 70% of customers after their first purchase.
Use our proven email/SMS system used by 25+ brands to turn your biggest expense (customer acquisition) into your most profitable asset (repeat buyers).
Click the button below to turn your list into a revenue machine.
Take the 30-Second Quiz to Fix Your Email Marketing
Are you struggling with
💰
Ad Costs Rising
Your customer acquisition costs keep climbing, forcing you to spend more to acquire each customer while your profit margins shrink.
📧
Underperforming Email and SMS
Your current email and SMS strategies aren't getting the opens, clicks, or conversions you desire, leaving money on the table despite a built list.
📉
Low Customer LTV
Your customers buy once and disappear, creating a leaky bucket where you're constantly paying for new customers without building recurring revenue from existing ones.
Our 2nd Purchase Conversion System Solves All That For You
1
Pre-Purchase Flows
We identify your customers' biggest concerns and focus on products they're most likely to buy again
Create targeted sequences that address their objections and guide them to repurchase
2
Retention Flows
We analyze what products your customers will buy next and when they're ready to buy
Create automated sequences that present the right product at the perfect time
3
Weekly Campaigns Per Week
We maintain consistent touchpoints with your customers through strategic email and SMS campaigns
Keep your brand top-of-mind and drive regular purchase behavior
What Makes Us Different?
$8M+ generated for 25+ happy clients
Bi-weekly LTV, retention, and revenue reports
Custom retention flows added monthly based on your customer behavior
3+ Campaigns Per Week
2nd Purchase Conversion System
Clear roadmap, proactive testing, and decision-making support
Focused LTV, retention, CVR, and AOV optimization across lifecycle
Peace of mind knowing you made the right choice
Other Agencies:
A few smaller brand clients
Reports only when you ask
Generic plug-and-play flows reused across clients
1-2 Campaigns Per Week
Basic "retention" tactics based on timing
Constantly reacting, never leading
Focused on just email-attributed revenue
Constant worrying
In-House
No experience specifically in emails, but eCom yes
No formal reporting structure in place but they WILL let you know results
Thinks “retention flow” means the Thank You email
New product drops and holidays only
Uh… new product drops and holidays?
Decisions feel reactive and unsupported
May track LTV but unsure how to improve it
Sleepless nights
Driving Reliable Revenue for World Class Businesses
We Used Our First 30-Day Email Framework to Scale This Wellness Brand From $6.4k → $97k/Month
After StairCase Flow:
$6.4k/Month -> $97.2k/Month email
2.88% attribution -> 28.50% attribution
30 Day Timeline
Before:
After:
We Analyzed Customer Behavior to Cut Time-to-Second-Purchase in Half and Scaled This Fashion Brand From $22k → $270k/Month
After StairCase Flow:
CA$22k/Month -> CA$270k/Month
16.96% -> 52.36% Attributed
CA$21.5k/Month -> $252k/Month from retention automations
60 Day Timeline
Before:
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After:
We Used Our Retention System to Convert One-Time Buyers Into Repeat Customers and Grew This Jewelry Brand From $14k → $87k/Month
After StairCase Flow:
$14k/Month -> $87k/Month Attributed Revenue
$8.5k/Month -> $43.7k/Month Email
$5.3k/Month -> $42.9k/Month SMS
15.16% -> 31.26% Attributed
60 Day Timeline
Before:
After:
Testimonials
About Us
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When email/SMS agencies oversell and underdeliver, an angel loses its wings.
Unfortunately, you and I both know that a LOT of wings have been lost.
I'm Brenden Tartaglia and I started Staircase Flow in 2023 after falling in love with e-commerce, copywriting, and email design all at once.
2 years later? That same passion is still here.
But after $8M+ generated and 25+ happy clients, I noticed one thing:
DTC brands deserve a direct approach to getting lost customers to come back for a 2nd+ time.
Your brand doesn't need an email agency that boasts their attributed revenue results.
Your brand doesn't need another agency promising pretty designs that "resonate with your audience.
"With rising ad costs and a need to maximize every customer — your brand deserves a retention agency built around LTV, actual retention, conversions, and keeping customers coming back repeatedly.
Through our 2nd Purchase Conversion System, we've built an agency around you.
Each client gets a dedicated team of technicians, designers, strategists, and copywriters.
You don't just get pretty emails (emphasis on the 'just' 😉)You get automations and campaign strategies based on real, analyzed, retention-focused data from your brand.
Because while everyone else uses cookie-cutter templates for every type of customer, we turn your existing ones into repeat buyers.
We figure you may have some questions… Let’s answer em’
There is no set price, as each service is tailor-made for your brand. Book a chat, and we’ll build your perfect plan!
Staircase Flow offers personalized, authentic, and transparent email marketing strategies that resonate deeply with your audience. We prioritize understanding your brand and goals, ensuring constant communication and collaboration. This creates genuine connections, making our partnership smooth, enjoyable, and highly effective
We offer full-service, done-for-you email marketing and SMS campaigns, making it easy to scale your e-commerce revenue without the hassle.
Our streamlined process ensures quick results, with the first three campaigns ready to launch just three days after the strategy call. Full flow set-up takes no more than 45 days.